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Terms of Service & 24-Month EU Warranty Policy

Operated by BKH Sachverständigen GmbH (HRB 24433 Amtsgericht Bonn), Poppelsdorfer Allee 24, 53115 Bonn, Germany.


1. 24-Month Hardware Warranty

All Grade A+ and Grade A refurbished smartphones are backed by our full 24-month comprehensive European hardware warranty against mechanical, display, and mother-board failure.

2. Right of Withdrawal & 30-Day Returns

In accordance with EU consumer protection directives, consumers within the European Union (including France and Germany) have a statutory 30-day right of withdrawal from the date of physical receipt.

3. PhoneCheck Certification Guarantee

Every device is certified clean IMEI, unlocked, with guaranteed battery health >88%.